Payment and shipping
The following conditions apply:
The delivery of the goods takes place worldwide.
Shipping to German and foreign islands is excluded.


Shipping costs (including legal value added tax)


Domestic (Germany) deliveries:
We calculate shipping cost according to shipping weight:
http://www.smart-99.com/en/versandkosten/shipping/frais-d-expedition/costes-del-envio
For the shipment of bulky goods (forwarding shipment), we charge as follows: http://www.smart-99.com/en/versandkosten/shipping/frais-d-expedition/costes-del-envio
Bulky goods are marked as such in the item description.


Deliveries abroad: 

Wir berechnen die Versandkosten ins Ausland nach Versandgewicht:

http://www.smart-99.com/en/versandkosten/shipping/frais-d-expedition/costes-del-envio  

For the shipment of bulky goods (forwarding shipment) abroad, we charge as follows: http://www.smart-99.com/en/versandkosten/shipping/frais-d-expedition/costes-del-envio 

Bulky goods are marked as such in the item description.

Delivery times
In the case of goods designed individually according to the customer's wishes, the preparation of the proof is carried out within 2-14 days after the conclusion of the contract, the execution of the design work as well as the delivery of the goods within 28 days after the release of the proof (in the case of agreed advance payment, after the time of your payment instruction), unless otherwise stated in the respective offer.

Unless otherwise specified in the respective offer, the delivery of the goods in the domestic market (Germany) within 3 - 5 days, for foreign deliveries within 5 - 7 days after conclusion of the contract (in case of agreed advance payment after the date of your payment instruction). 

Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the article with the longest delivery time that you have ordered. 

In case of self-collection, we will inform you by e-mail about the provision of the goods and the collection options. In this case, no shipping costs will be charged.

Accepted payment methods
- Cash payment upon collection

- Prepayment by bank transfer 

 If you have any questions, you can find our contact details in the imprint.